Reporting a Security Concern

Know who to contact for assistance at Morgan Stanley Canada if you identify a potential security issue.

If you suspect that you may be the victim of fraud or identity theft, or if you notice suspicious account activity or if you receive a questionable email or text message that appears to be from Morgan Stanley, please contact Morgan Stanley Canada immediately by following the guidelines below:

 

  • For Morgan Stanley Wealth Management Canada clients, please contact your Financial Advisor or the Morgan Stanley Wealth Management Canada Client Service Centre.
    • Please refer to your financial advisor’s contact information on your Wealth Management account page.
    • Please contact the Morgan Stanley Wealth Management Canada Client Service Centre at +1 (833) 352-0107. Available between the hours of 7:00 AM - 5:00 PM MT, Monday through Friday.
       
  • For support with your Morgan Stanley at Work account: Please contact our North American Service Center Team at +1 (877) 380-7793. Available between the hours of 8:00 AM – 8:00PM ET, Monday through Friday.